Small Smiles LLC

Almina A 2 months ago

I wanted to schedule an appt with this dentist, but what threw me off is they don’t accept insurance. I have insurance for a reason. So I had to fine someone else

Jessica Johnson 4 months ago

My daughter likes this dentist. He is “good” with the kids. The front staff is horrible. They state they have protocols in place for when a non parent brings a child to a dentist appointment. Absolutely understandable. However, they did not follow their own protocol to reach my grand daughters parent. Insisted it had to be on their recorded line. However never called her. 25 minutes after her appointment time I asked had they called my daughter. She said no I thought you were. Again, it is their protocol that has to be done on their recorded line. I asked her several times to call. She said when she was done doing other things. Mind you we are now 30 minutes past her appointment time and my granddaughter is not in school or being attended to by the dentist. Then there is two of them shouting at me. With the idiotic question of why am I upset. Oh and while they have time to pull me into an office to ask me, the reception still had not called!

Mo Ali a year ago

There’s no point in having a good dentist if the front desk makes the entire experience unbearable. I’ve been bringing my child to Dr. David Jones for nearly two years and while his care has been great, the office operations are incredibly frustrating. I had an appointment scheduled for the Tuesday after a holiday weekend. Their policy requires cancellations at least 24 hours in advance—but the office was closed Saturday, Sunday, and Monday. On top of that, the reminder text I received on Sunday at 12 AM was a one-way system: you can confirm but not cancel. When I called to explain the situation, the front desk was dismissive and rude, pointing only to the paperwork I signed about no-show fees rather than listening or offering a solution. This kind of rigid, unhelpful attitude makes it clear that patients’ time and circumstances aren’t respected. Unfortunately, it’s not worth the hassle. I’ll be finding a new dentist.

Daria Radu a year ago

Very pleased with my son’s first experience with Dr Dave! After trying 2 dentists before, we found the perfect fit! Fast and professional, proposed the best treatment for my son and couldn’t be more happier! The office is very clean and perfect for children with a lot of attractions.

Shannon LeRette a year ago

Went to DrDave with my two littles - one being very difficult as our prior dentist was unable to even look in his mouth and Dr Dave and his team used their magic and got him a cleaning and X-rays! So friendly - clean- and they all deserve a prize for the show they put on to keep my son happy and at ease